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(一)Booking Notice
Please read the reservation notice to fully understand your rights. All guests who complete the reservation is deemed to have agreed to the content of this article.
●Reservation Method:
 ◎Online Reservation:
  You can check the latest promotion, room information, rooms available and rate. After filling reservation information and payment method, you will receive confirmation email in 3 minutes. Please read carefully and arrange payment in time.
 ◎Phone Reservation:
  You are welcome to call us to check the latest promotion and available rooms. After informing our staff for relevant information, we will fill in reservation form and email, fax or send message for confirmation and wire transfer account.
●Deposit:
 ◎We charge 30% deposit of total rate in accordance with Tourism Notice No. 1040921903-“Tourism Hotel Industry, Hotel Industry and Hostel Industry Reservation Contract template with Individual Traveler” issued by Tourism Bureau on October 26th 2015.
  (For detailed information, please visit website of Tourism Bureau/ Consumer Protection Area/ Tourist Hotel Industry/ Contract Template)
 ◎Only credit card is accepted for deposit for overseas reservation; credit, ATM transfer and wire transfer is accepted for domestic reservation. You can pay the balance fee by cash or credit card (VISA, Master Card, JCB, UnionPay Card, Taiwan Traveler Card).
 ◎The 30% deposit excludes derivative fee for extra bed, additional person, increased holiday rate and shuttle connection. These fees can be paid on the date of check-in.
 ◎Please complete payment in 3 days after receiving reservation confirmation; otherwise the reservation will be cancelled.
●Payment Method:
 ◎Wire Transfer: You can transfer at ATM or financial institution
 ※Wire Information:
 Bank: Nantun Branch, Taishin International Bank
 Beneficiary: Fushen Travel Co., Ltd.
 Account: 2054-01-0124049-9

 The reservation will be automatically cancelled if the payment is not completed in time. Please note that the reserved room will not be reserved without further notice.
※【Notice】※
When completing wire transfer, please call our customer service and provide last 5-digit of your account, amount of remittance, name of reservation and stay of reservation for us to check.


 ◎Credit Card Payment:
  Online Payment: Please follow the online payment instruction through our website, fill in your credit card information and amount, and confirm to complete reservation. You will receive instant message for the payment immediately if your bank offer such service.
  ※Wire Information:
  Bank: Nantun Branch, Taishin International Bank
  Beneficiary: Fushen Travel Co., Ltd.
  Account: 2054-01-0124049-9


●Cancellation:
 ◎Our cancellation policy follows the Tourism Notice No. 1040921903-“Tourism Hotel Industry, Hotel Industry and Hostel Industry Reservation Contract template with Individual Traveler” issued by Tourism Bureau on October 26th 2015, the rule of deposit refund is as followed: (based on Taiwan Time)
  Cancel 14 days prior to arrival: refund 100% deposit
  Cancel 10-13 days prior to arrival: refund 70% deposit
  Cancel 7-9 days prior to arrival: refund 50% deposit
  Cancel 4-6 days prior to arrival: refund 40% deposit
  Cancel 2-3 days prior to arrival: refund 30% deposit
  Cancel 1 day prior to arrival: refund 20% deposit
  The refund will be deducted NT30 handling fee.
  Cancel on the date of reservation, no refund will be applied.
  • Special cancellation condition:
  If the customer is unable to stay due to force majeure event, such as natural disaster, earthquake in the hotel or customer’s departure location, or typhoon, please contact us 3 days prior to the stay (if on the day, please call by 12:00pm) to arrange change of date or cancellation with full refund. If no show, no refund will apply.
  • Change of Reservation:
  If you have completed payment and would like to change the date of stay, please contact us 3 days prior to the reserved date; The room rate is based on new reservation rate. If the new order amount is bigger than original, please pay the difference; if the order amount is less than original, the difference will not be refunded.

 (二)Notice for the Stay
1、Age: All the guests shall be 20 years old to check-in; guests aged 18-20 shall have consent of legal representative. Minors shall be accompanied by adult aged more than 20 with valid ID.
2、To protect your reservation rights, the person who makes reservation shall be the same for the stay. Please present valid ID for check-in.
3、Guests who had paid the deposit shall complete check-in by 18:00 on the day. If you cannot reach by the time. Please contact us on the day, we can extend reservation to 20:00. No show without contact is deemed as cancellation, no refund will apply and the hotel has the rights to lease the room.
4、The check-in time is 3pm and check-out time is 11am. Please return your room key upon check-out. If you wish to extend check-out, we will charge NT600/hour (free of charge in 15minutes; after 15minutes, we will charge by hour).
5、Except for special occasion, breakfast is served from 7am to 9:30am. We will not prepare extra meal if you cannot have breakfast during the time.
6、We are not responsible for any loss of money, jewelry or valuable belongings. Free safety box is available at the counter.
7、In compliance with Tobacco Control Law, the entire building is non-smoking area. People who violate the law can be fined up to NT10,000. Please smoke at the smoking area outside. If you smoke in the room, we will invite relevant authority to record evidence for air pollution penalty.。
8、The maximum people of stay vary for different room type. Please inform counter staff for visitors. To protect good sleeping quality of other guest, visitors shall not stay after 23:00. The hotel has the rights to charge additional fee for excessive people.
9、No pet is allowed in the room for sanitary concern. If any pet is brought, we will not accept your stay and the deposit will not be refunded. If we found pet is brought during the stay, we will charge NT3,000 cleaning fee per room.
10、The power supply is 220V, transformer is available at the counter.
11、It is forbidden to use any dangerous goods or engaged in illegal activities in the room. No other violations of public health, safety or good customs shall be engaged in the room. Please lower the voice of TV and conversation for other guests’ rights. If there is any personal act that affects the quality of the stay and may endanger public safety, the hotel has the rights to cancel the stay without refund.
12、If there is any damage to the belongings in the room, you will be compensated according to market price.
13、Prevention of sexual harassment: Any sexual harassment is forbidden in the hotel to protect gender equality. Sexual harassment prevention/appeals line: ext. 2101.
14、Applicable Law and Jurisdiction of Courts: The applicable law is Law of the Republic of China and the jurisdiction court is Taiwan Taichung District Court.
15、If there is any discrepancy between Chinese and English translation, the Chinese version shall prevail.